As we look ahead to Veterans Day this weekend, I can’t help but take time to reflect with gratitude on the service and sacrifice of our nation’s finest. I personally stand on the shoulders of giants, as over the last 15 years, it’s been my tremendous honor and privilege to serve our great nation in the U.S. Army. Serving in the military has afforded me incomparable opportunities to work with cross-functional teams to accomplish missions at home and abroad that required intensive planning, proactive communication, and collective teamwork to achieve common goals. This instilled a personal belief at an early age of the importance of teamwork and why every team member needs to value their contributions to quality, and role in the team’s accomplishment of a common purpose or mission.
Tragedy for some of us is tragedy for all of us. No matter where you’re from or where you live, it’s up to everyone to do their small part to bring relief to our fellow Americans suffering from the aftermath of Hurricanes Harvey and Irma.
This summer was a busy one for the Businessolver team, marked by some incredible milestones. Last month, we celebrated the third anniversary of our Denver office. And there was cause to celebrate closer to home as well, when we officially opened a Chicagoland office in Itasca, Ill.
I’m so proud, I could burst! The Businessolver Denver office is celebrating its third anniversary this summer, and there is a lot to reflect on. Not only have we grown to more than 150 employees, but in those three years we’ve graduated from being a “remote office” to becoming an established Businessolver regional hub.
They say life’s a journey, not a destination. Having spent my career dedicated to helping companies achieve organizational excellence and process improvement, I believe those wise words also apply to the Baldrige process. When pursuing the Baldrige criteria, you’re never finished; you’re always on the journey.
As summer comes to a close, it is time to bid farewell to our interns. We wish them all the best as they return to college this fall. In our last #SolverSoul Goes Summer blog post, meet Casey, Eric, and Michael. All three are proud Cyclones at Iowa State University.
#SolverSoul Goes Summer Continues
We hope you’re enjoying “#SolverSoul Goes Summer,” a blog series to accompany our #SolverSoul video series on Instagram. In part three of five, meet three more of Businessolver’s summer interns: Andrew, Andrew, and Gunnar.
Employee engagement today is at an all-time low – a staggering 70 percent of U.S. workers say they’re not engaged at work. Research shows that engagement has to start at the top and leaders have some work to do.
We saved the biggest and best for last – our final stop on the Vision 20/17 Tour this week in Chicago was our highest attended event and featured our most exciting product launch so far this year. We covered important topics from empathy to engagement, new products to new national healthcare legislation, insightful keynotes to successful case studies – all in just two days!
When we heightened our focus on organizational performance, product excellence, and quality in 2016, we also embraced new principles and methodologies to improve our effectiveness and keep us accountable to our goals. From the outside looking in, it may seem like we just dropped a bunch of new jargon and acronyms, but behind the jargon are real principles that are making a difference. One of my favorites is DMAIC. What the heck is DMAIC? I’ll fill you in on the answer, plus the answers to three other quality-related questions.