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Businessolver Blog

Digital Translation - Online Benefits Access For All 

Posted by Bridget Lind on Mar 27, 2018 9:30:00 AM

In 1990, The Americans with Disabilities Act (ADA) was enacted to prohibit discrimination and ensure equal opportunity to people with disabilities. It goes without saying that everyone should have access to employment, transportation, facilities, and more. Thirty years ago, this legislation safeguarded those rights.  But times have changed a lot in thirty years, where we used to run to the store to pick up groceries, now we order them online to have them delivered; where we used to mail in a check for our many bills, now we automatically withdraw the amount each month from our online banking.

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Hi, I’m Sofia: What Can I Help You with Today?

Posted by Sofia on Oct 4, 2017 10:00:00 AM

Hi, HR/benefits pros! I’m SofiaSM, and I’m excited to meet you – and hopefully, your employees as well! I’m a personalized benefits assistant, the latest product innovation by my colleagues at Businessolver. They’re trusting me to add greater personalization and real-time benefits support for members that use their benefits administration technology platform. Today is my big debut, and I’m ready to take the benefits industry by storm!

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Make Your Benefits Strategy a Slam Dunk

Posted by Jon Shanahan on Aug 2, 2017 10:00:00 AM

“I’m taking my talents to South Beach."

Even the most casual basketball fan can recall the night in 2010 when superstar LeBron James said on national TV that he was leaving his hometown Cleveland Cavaliers to join the Miami Heat. While “The Decision” still holds a place in our pop culture history, that’s not the part of LeBron’s story I prefer to focus on.

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Are Smartphones the Secret to Driving Benefits Engagement?

Posted by Marcy Klipfel on Jun 8, 2017 10:00:00 AM

Historically, access to mobile health meant that your doctor made house calls. Today, thanks to smartphone technology and more than 250,000 apps, mobile health access is unlimited – people can easily track their wellness goals and stay engaged throughout their health journeys, all without a healthcare provider.

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MyChoice App: Wherever Life Takes You, Bring Your Benefits Along

Posted by Rae Shanahan on Mar 9, 2017 12:30:00 PM

Anyone else remember playing the board game Life? Spinning the wheel and moving around the board, not knowing if you’d land on a new job or a new baby or a new car. If you’d work and build up a fortune, or take a wrong turn and be penniless.

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Avoid the Benefits Blarney Stone, Don’t Leave Benefits Choice to Luck

Posted by Natalie McLinden on Mar 17, 2016 9:50:13 AM

We’ve all been stuck in a situation where we have had to make a difficult choice. But what was it specifically that made the choice so difficult? Was there too many choices vying for your attention? Did you struggle with coming up with the right criteria on which to base your decision? Maybe you were limited on time, or maybe you weren’t an expert on what you were evaluating, making it difficult to know where to start evaluating at all. Maybe you felt so overwhelmed by all the different options that you even considered just picking blindly.

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Conquering the Challenge of Controlling Health Costs While Increasing Voluntary Benefits

Posted by Businessolver on Dec 10, 2015 11:12:12 AM

A recent article in SHRM’s online magazine made the argument that in 2016, an increasing number of employers will introduce consumer-driven health plans (CDHPs), putting the burden for cost savings on employees, and will roll out more creative and customized voluntary benefits.

This trend shouldn't come as a surprise. And while most large companies in the United States have completed annual benefits enrollment for 2016, it’s crucial to look ahead to make sure employees make the best use of their benefits.

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Financial Concerns at Home Make the Case for a One-Wallet Employee Benefits Strategy

Posted by Businessolver on Oct 21, 2015 12:25:00 PM

For employees, it’s not news that what happens at home doesn’t necessarily stay at home. As long as people have had jobs, they’ve had to juggle work with the demands of sick children, upheavals in marriages and personal relationships, unbudgeted financial emergencies, and the stress of wondering if they’ll ever be able to retire comfortably.

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How Different Generations Really Differ: It Could Impact How You Offer Benefits

Posted by Businessolver on Oct 5, 2015 12:45:21 PM

For nearly a decade, the Millennial generation has been generally criticized for entering the workplace with a sense of entitlement, lack of focus, poor work ethic, and a need to be tethered to their various devices. However new research shows the truth to be quite different — and HR leaders, benefit specialists, and brokers should pay attention.

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The Evolution of Decision Support

Posted by Natalie McLinden on Jul 30, 2015 5:00:00 PM

Last week during our One Wallet webinar we asked our participants how long they thought most employees spend making their benefits elections. 38.5% of attendees estimated that employees spent less than 10 minutes enrolling. 10 minutes! Think about the impact—and price tag—attached to that decision, and the time spent on it. Seems a little surprising, right?

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One Wallet: Looking at the Bigger Picture

Posted by Natalie McLinden on Jul 17, 2015 1:23:00 PM

It’s no secret that the world of benefits is evolving. What once started as a simple medical, dental, vision package has evolved to a whole array of options. From HSA’s to FSA’s, HDHP’s, 401(k), voluntary products and wellness programs, benefits offerings are much more complex than what they once were. While this is an advantage to your workforce, it can also be overwhelming when trying to make the right benefit elections.

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Engaging Millennials in Benefit Decision Making

Posted by Natalie McLinden on Jul 13, 2015 2:14:00 PM

Would it surprise you to know that many millennials don’t know what coinsurance or a premium tax credit are? Or what the difference is between an HMO and PPO?

According to a recent study done at the University of Pennsylvania, today’s millennials are struggling to navigate the world of benefits. But who can blame them? Benefits enrollment is filled with insurance jargon and a plethora of choices that are difficult to navigate no matter what generation you belong to. But millennials in particular stumble when it comes to buying insurance—something we’re guessing they’re not chomping at the bit to buy.

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Test Drive Your Career

Posted by Natalie McLinden on May 8, 2015 2:55:00 PM

It’s that time of year again-the weather is warming up, the flowers are blooming, and college students are graduating! As they prepare to enter the real world, do they really know what they want to do for the rest of their lives? Chances are, many don't. They may think they know, but once they’re actually doing it, mindsets may shift. Maybe this is why so many students change majors at least once during their college careers.

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Is Too Much Choice Too Much?

Posted by Scott Clarke on Mar 5, 2015 10:00:00 AM

At Businessolver, we pride ourselves on being a learning organization and we are constantly looking at different perspectives and the opinions of a variety of experts. One item that caught our attention was a Ted talk where Barry Schwartz presented “The Paradox of Choice” from his amazing book with the same name. Mr. Schwartz makes several profound comments in this talk that have impacted our approach to benefits administration.

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Do People Want To Shop For Benefits?

Posted by Scott Clarke on Feb 25, 2015 12:42:00 PM

Businessolver develops benefits administration software and has been around for over 16 years. Over our tenure we have learned many things through research, data analysis, observing trends and behaviors. One of the things we have learned is that people do NOT want to shop for benefits. How can we be so sure? Let’s take a look at the data.

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Challenging Conventional Wisdom

Posted by Natalie McLinden on Feb 17, 2015 12:02:06 PM

Conventional wisdoms are ideas or explanations generally accepted as true by the public or by experts in a field. Sometimes they’re backed up by research and facts, and other times they’re just so well known that the research is assumed. Often they become so widely accepted that they can start to become an obstacle to the acceptance of newly acquired information. But in reality, circumstances change, we learn new things and evolve.

You have two choices: to hang onto old ideas, even if they grow outdated, or challenge them with current circumstances to see if they still hold true.

We went with the challenge.

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Purchasing Insurance is an Irrational Buying Decision

Posted by Scott Clarke on Feb 2, 2015 1:12:00 PM

Most of us think of ourselves as rationale human beings, capable of making decisions based on facts and data. And in many areas of life, that may be true. But buying insurance is not one of them. Through our research at Businessolver, we have uncovered a wealth of evidence that the processs is very emotional.

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Making the Most of Your Wellness Program

Posted by Tim O'Connor on Jan 28, 2015 10:30:00 AM

Every employer wants to have healthier employees. Who wouldn’t? Healthier employees are usually happier, less likely to take sick time and less likely to be a burden on your health insurance plans. But how do you ensure participation and engagement in a world where employees are barraged with messages, invitations and programs?

Let’s take a look at just a few people who might want to participate in wellness programs, but need help simplifying and understanding just what to do.

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Quality Service Tradition Grows, Continues with Burkett and Ruff

Posted by Kirsten Anderson on Oct 16, 2013 10:44:00 AM


WEST DES MOINES, IA – Building on a culture of timely, accurate and quality customer service, Businessolver, a leading benefits administration outsourcing partner for mid and large markets, has added Gigi Burkett as their new Service Center Manager and Heather Ruff as Operations Manager, Participant Services.

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