How Sentiment Analysis Can Improve Artificial Intelligence and Customer Service

How AI can support your employees during COVID-19

Sofia's Annual Enrollment 2020: How AI Continues to Impact HR

Q&A with an Expert: What’s Next for HR and Artificial Intelligence?

Why a Chatbot Could Be Your New Best Benefits Friend

How AI Can Increase Empathy in HR

How AI Can Help Your Employees Understand Their Benefits — A Look Back at Sofia

How to Bridge the Gap Between AI and Empathy - Part 3

How to Bridge the Gap Between AI and Empathy – Part 2

How to Bridge the Gap Between AI and Empathy - Part 1

AI Taking the HR World by Storm

Chatbot Fail: How Artificial Intelligence is Different from your Average Bot