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Businessolver Blog

Rae Shanahan

Recent Posts

Chicken or Egg: Are Machines Learning Like Humans or Vice Versa?

Posted by Rae Shanahan on Feb 13, 2018 12:44:00 PM

In our latest webinar, we explored the ways artificial intelligence (AI) and machine learning (ML) are making a positive real-life impact on the HR/benefits industry – including making work easier, more effective, and more empathetic. I was thrilled to moderate the session with our incredibly talented and intelligent guest speakers: John C. Havens, the author of “Heartificial Intelligence: Embracing Our Humanity to Maximize Machines,” and our own Sony Sung-Chu, AVP of Applied Data Science at Businessolver.

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Hello, Old Friend: Create an Offboarding Program that’s Boomerang Friendly

Posted by Rae Shanahan on Feb 7, 2018 10:00:00 AM

Cars, fashion, and music all have evolved over the years – and so has the typical career journey for today’s employees. While our grandparents may have started and finished their careers at one company, it’s hard to imagine an industry where that is the norm today.

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AARP vs. EEOC: What Happened, and What’s Next?

Posted by Rae Shanahan on Jan 31, 2018 6:00:00 AM

I recently moderated Businessolver’s latest webinar, “AARP vs. EEOC: 4 Things You Need to Know,” a lively discussion with three experts in benefits and workplace wellness. While the session had great engagement and participation, we also heard from many HR/benefits pros who weren’t able to attend. So here’s a quick recap of what happened and what happens next for workplace wellness.

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‘My Why:’ Connecting Purpose and Productivity

Posted by Rae Shanahan on Jan 24, 2018 1:52:32 PM

Pablo Picasso once said, “The meaning of life is to find your gift. The purpose of life is to give it away.”

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New Year, Better You

Posted by Rae Shanahan on Jan 3, 2018 10:30:00 AM

Part of the reason a new year is so exciting is that it represents a fresh start full of new opportunities to be better for ourselves, our colleagues, and our loved ones.  

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Happy Holidays to You

Posted by Rae Shanahan on Dec 21, 2017 10:01:15 AM

As the year draws to a close, we at Businessolver want to share our gratitude to our clients and partners for challenging and inspiring us each day to help you meet employees’ needs and make companies better places to work. Thanks to that inspiration, we’ve dedicated ourselves to delivering delight in three meaningful ways:

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2018 Benefits Administration Predictions for Employers to Track

Posted by Rae Shanahan on Dec 8, 2017 12:09:04 PM

We may be wrapping up Annual Enrollment this month, but we are already looking to 2018 and what’s in store for the year ahead. A New Year brings renewed resolutions and updated calendars, but it’s also an opportunity to strategize for success in the coming year.

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You Have More to Give than You Think

Posted by Rae Shanahan on Nov 28, 2017 10:00:00 AM

While no one likes a good sale more than I do, the buying focus of Black Friday and Cyber Monday has never appealed to me very much. Instead, the philosophy behind Giving Tuesday is much closer to my heart. Started in 2012, #GivingTuesday extends the season and spirit of Thanksgiving into the Tuesday following the holiday by encouraging people to donate to a charitable cause.

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'Tis the Season for Empathy

Posted by Rae Shanahan on Nov 24, 2017 10:00:00 AM

Yesterday, we feasted on turkey, gathered with our loved ones, and spent time counting our blessings. The relaxing time together laughing and reminiscing are always some of my favorite moments of the year.

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It Takes a Village, Plus 3 More Lessons from Annual Enrollment

Posted by Rae Shanahan on Nov 22, 2017 10:00:00 AM

It’s Thanksgiving week, and like many of you, I’m thankful that another Annual Enrollment season is coming to a close. Even after an entire career in the HR/benefits industry, I learn something new every year during AE – new technology innovations, new employer concerns and perspectives, new employee needs and priorities. I’m especially thankful that I can take these lessons and channel them into helping our teams refine the Benefitsolver® platform, as well as inform Businessolver’s own benefits strategy into the future.

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Remember “Spiderman:” 3 Ways to be a More Empathetic Leader

Posted by Rae Shanahan on Oct 27, 2017 10:00:00 AM

This week, we hosted a panel of experts to discuss how empathy can transform workplace culture. The conversation was full of valuable insights that prompted me to revisit my own thoughts about empathy.

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Embracing Empathy at Work

Posted by Rae Shanahan on Oct 25, 2017 10:47:37 AM

The blitz of coverage earlier this year about ride-share giant Uber provides a cautionary tale of the effect “bro culture” can have on the workplace. Uber wasn’t the only company making headlines, however. This past year delivered far too many alarming stories about companies with a culture of exclusivity and lack of diversity. The reality is, however, that these headline-making companies aren’t alone –  workplaces across the U.S. are in a state of turmoil.

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Choosing and Using Benefits: How to Think Like a Millennial

Posted by Rae Shanahan on Oct 20, 2017 11:30:00 AM

Millennials are now the largest age demographic in the workforce, and we’re already seeing them make their presence known through shifts in HR policy and programs. The “Millennial effect” is particularly apparent in benefits, with Millennials showing unprecedented benefits preferences compared to previous generations.

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3 Tips to Encourage Health Literacy

Posted by Rae Shanahan on Oct 17, 2017 11:35:42 AM

HR/benefits pros are behind the 8 ball. Most U.S. employees spend 15 minutes or less selecting their benefits, many would rather have a root canal than go through Annual Enrollment, and a fair amount also say navigating benefits is worse than losing their cell phone. All of those statistics are real.

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Voluntary Army: Holding the Front Line on Employee Engagement

Posted by Rae Shanahan on Sep 26, 2017 12:30:00 PM


I recently read a report that for the first time in history,
five generations soon will be side-by-side in the workforce. While the stat isn’t surprising – Boomers and the Silent Generation are staying healthier and retiring later due to financial strains, and Millennials and Gen Z are just starting their careers – it’s nonetheless sobering to consider that more than 50 years could separate the generations in the workforce.

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Breaking the Language Barrier: 3 Steps to Improving Health Literacy

Posted by Rae Shanahan on Sep 22, 2017 11:00:00 AM

In the U.S., only 14 percent of adults can correctly define common health insurance terms and more than half of enrollees do not know how HSAs work. This lack of health literacy leads 28 percent of people to say that reviewing their benefits during Annual Enrollment is worse than losing their cell phone – which is pretty bad, considering how much most of us love our phones!   

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Ending Horizon ’17 on a Mile-High Note in Denver

Posted by Rae Shanahan on Sep 19, 2017 10:00:00 AM

Last week, we held our Horizon ‘17 series finale in Denver. With Annual Enrollment quickly approaching, we knew this event was the perfect opportunity to discuss the best ways to reach employees during this important time of year. Driving the conversation were industry leaders, including: Cam Marston, an expert on generations in the workplace; Kim Burgess, Statewide Chief Human Resources Officer for the State of Colorado; and Kelley Korte, Human Resources Director of Benefits at American Greetings.

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Horizon ’17 Minneapolis: 2 Steps to Drive Engagement through Stronger Branding

Posted by Rae Shanahan on Sep 15, 2017 11:00:00 AM

This week, our team of Solvers visited Minneapolis for our penultimate Horizon ‘17 event. Joined by HR pros from across the region, we spent the day sharing ideas and best practices, and learning from industry leaders, including keynote speaker Mike Wagner, president of White Rabbit.

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How Back-to-School Season Can Help Your Benefits Strategy

Posted by Rae Shanahan on Sep 8, 2017 10:00:00 AM

It’s back-to-school time, an exciting time for students – and a jubilant time for parents (after a long summer of hearing, “I’m boooooored!”). However, back-to-school season is also a stressful time for moms and dads, working parents in particular.

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‘Take a Deep Breath’: Plus 2 More Tips to Survive – and Thrive – During Enrollment

Posted by Rae Shanahan on Aug 31, 2017 10:00:00 AM

The start of fall is upon us; for most people, it means the return of football, pumpkin spice, and sweaters. But as we all know, HR/benefits pros aren’t most people! For us, the change in weather signals the biggest work season of them all: Annual Enrollment.

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