After a full and exciting week, the 19th HR Technology Conference & Expo is officially over. Last week’s event was packed with great sessions, advice, networking, and – if you stepped foot in the expo hall – confusion. I saw countless HR pros at the start of the show excited because there were so many vendors, but then quickly panic because there were so many vendors. Without a doubt, the amount of solutions in the market today easily becomes overwhelming, especially when decision stakes are high.
Right now, you may be deep in the weeds of annual enrollment. But pretty soon, the enrollment window will close, the dust will settle, and you’ll sit down to review this year’s experience and decide what changes you want to make for 2016.
Maybe you’ll decide just a few wrinkles need to be ironed out. Or maybe you’ll decide it’s time to throw in the towel and bring in a new partner for your benefits administration and technology. Either way, it’s a good idea to at least see what’s out there that might make annual enrollment and ongoing benefits administration more efficient, more cost-effective, and more valuable to your employees and to the company as a whole.
You may remember our #HRwithHeart campaign from the HR Technology Conference in October where we treated attendees to an altruistic booth experience that reflected something that we deeply believe in. At the beginning of the show, we had a blank paint-by-number canvas, and by the end we had raised almost $5,000 for a great cause.
“I would appreciate it if they did the right thing.” These are the words of distraught USPS retiree, Teresia Price, who while comparing her substantially lower retiree paycheck with other co-workers, discovered that she had been paying for her two sons’ insurance years after they had become ineligible. The brothers, who are both now in their 40’s, were only just removed from her insurance a year ago, resulting in over $50,000 of overpaid premiums since 1993. An investigation has been initiated to assign responsibility for the overpaid premiums--USPS, OPM, or Blue Cross Blue Shield--all who are pointing fingers at each other.
It’s annual enrollment time. Emotions are running high for everyone involved, from HR to IT to every employee in the organization. HR wants everyone to be happy — their employees, the folks up the ladder, and their benefit enrollment solution provider, whether that’s in-house IT or an outside partner like Businessolver. But life is, well, life. It has bumps and unexpected twists and turns.