It's that time of year when the bulk of annual enrollments are coming to close, and insurance cards are (hopefully) being prepped to send out. While it's easy to want to forget about benefits for a while and just bask in the "done-ness" of annual enrollment, now is also a crucial time to evaluate how your enrollment went.
What percentage of your employees enrolled? Were they satisfied with their experience? What were the snags? Were you satisfied with your experience?
If you weren't completely satisfied, you're not alone.