Businessolver Blog

Why You Need Technology With Heart

Posted by Natalie McLinden on Dec 11, 2014 9:15:00 AM

“I would appreciate it if they did the right thing.” These are the words of distraught USPS retiree, Teresia Price, who while comparing her substantially lower retiree paycheck with other co-workers, discovered that she had been paying for her two sons’ insurance years after they had become ineligible. The brothers, who are both now in their 40’s, were only just removed from her insurance a year ago, resulting in over $50,000 of overpaid premiums since 1993. An investigation has been initiated to assign responsibility for the overpaid premiums--USPS, OPM, or Blue Cross Blue Shield--all who are pointing fingers at each other.

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