I’m going to let you in on a secret: I wrote this blog post stationed at the island in my kitchen, wearing a t-shirt and sweatpants. And, if your company has remote workers like me, they’re probably spending at least part of their day the same way. The bad news: Their sweatpants may or may not be clean. The good news: Those workers still are productive and engaged.
In an ideal world, employees would be fully engaged in every step of their benefits decision, but reality tells a different story. Employees often don’t fully understand their options and wait until enrollment is happening to ask questions. The end result is frustrated employees who feel unsure about their benefits selection, and concerned benefits administrators who wonder what could have been done differently.