There’s an old saying, “Quality is the best business plan.” As the quality leader here at Businessolver, I couldn’t agree more. Over the past several months, we’ve been putting quality at the heart of everything we do. From more process documentation to embracing DMAIC methodology, we’ve been vigorously working toward organizational excellence and quality across all areas of our business. To help guide us, we have been leveraging the Baldrige Criteria for Performance Excellence.
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